Terms and Conditions

Last Update: October 12, 2025

Welcome to Safa Furnimart!

By using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any order.

1. General Information

Safa Furnimart is a reputed Bangladesh-based furniture brand dedicated to providing stylish, qualityful and affordable furniture for modern homes.

These Terms and Conditions apply to all users of our website and customers purchasing from us, whether online or offline. If you do not agree with any part of these terms and conditions, you must not use our website or services.

2. Product Information

We aim to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, minor variations in color, texture, or design may occur due to differences in lighting, screen settings, or material composition.

All measurements provided are approximate. We reserve the right to update product details, prices, or availability without prior notice.

3. Orders and Payments

You can place orders directly through our website or official communication channels.

We accept the following payment methods:

• Bank Transfers
• MFS: bKash, Nagad, Rocket, etc.
• Cash on Delivery (COD)

For customized furniture, customers must pay at least 15% of the total price and delivery charge in advance to confirm the order.

4. Delivery

Time:

• Readymade furniture: Approx. 3 days.
• Customized furniture: 7 to 21 days, depending on design and production schedule.

Coverage: We deliver nationwide across Bangladesh.

Charge: Customers must pay the delivery charge in advance before shipment.

Safa Furnimart is not responsible for delays caused by natural disasters, transportation strikes, or any unforeseen events beyond our control.

5. Warranty

Some of our products include a limited warranty, while others do not. Warranty details (if applicable) will be clearly mentioned in the product description or invoice.

Warranty does not cover:

• Normal wear and tear
• Misuse or improper handling
• Water or fire damage
• Unauthorized repairs or alterations

6. Cancellation and Changes

Once an order has been placed and confirmed, changes or cancellations are not accepted after delivery.

In case of customized furniture, changes may be considered only before production starts, at the discretion of Safa Furnimart.

7. Return and Refund Policy

All sales are considered final once the product has been delivered and accepted by the customer.

However, if there is any major mistake from our side — such as an incorrect design, size, color, or an entirely different product — the customer will be eligible for a full refund within 5–7 working days, In Sha Allah.

If any defect or mismatch is noticed at the time of receiving the furniture, the customer must inform Safa Furnimart within 24 hours of delivery. After verification and confirmation of the issue, Safa Furnimart will take full responsibility to collect the defective or incorrect item and either deliver the correct product or issue a full refund, In Sha Allah, without any additional cost to the customer.

8. Privacy and Data Protection

We respect your privacy. Any personal information collected during the order or payment process will be used solely for order processing, delivery, and communication purposes.

For full details, please see our Privacy Policy.

9. Use of Website

By using the Safa Furnimart website, you agree to use it only for lawful purposes and in a manner that does not violate the rights of others.

You are responsible for ensuring that all the information you provide (such as name, address, and contact details) is accurate and up to date.

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to read their terms and conditions.

10. Intellectual Property

All images, logos, texts, designs, and content on the Safa Furnimart website are the intellectual property of Safa Furnimart.

No content may be copied, reused, or distributed without prior written permission.

11. Limitation of Liability

Safa Furnimart shall not be held responsible for:

• Any indirect, incidental, or consequential damages resulting from product misuse.
• Delays or losses caused by third-party delivery services.
• Color variations due to lighting or digital display differences.

Our total liability shall not exceed the total price paid for the product.

12. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising shall be resolved under the jurisdiction of the courts of Bangladesh.

13. Updates to These Terms

Safa Furnimart reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Changes will be effective immediately upon posting on our website.

Contact Information

For any queries, concerns, or support, please contact us at:

Safa Furnimart

Email: safafurnimart@gmail.com

Phone: +8801843200244

WhatsApp: https://wa.me/message/6FTXWQPFJB6RK1

Facebook: facebook.com/safafurnimartbd

Address: Safa Furnimart, Faridabad Main Road, (Near Aftab Market), Dakshinkhan, Dhaka 1230.

We prioritize customer satisfaction and are committed to resolving any issues promptly.

May Allah make our journey smooth and blessed. Ameen.